If you're experiencing poor sound quality from your headphones, try the following: Try a different audio app. Sometimes refreshing the connection can help audio issues. There Is Distortion, Static, or Loud Background Noise When I Use My RF Headphones Move the headphones closer to the transmitter. Restart … The issue may be in the app and not the headphones Unpair your headphones from your device, and then pair them again. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. To get the full experience on Sony.com, please change your settings to allow JavaScript. Click here for more information on the types of cookies we use and how to change your cookie settings. As you move away from the transmitter, more noise is likely to be heard. 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Be among the first to get the latest FREE 1 – 2 DAY DELIVERY (orders of $30 or more) & FREE RETURNS, Try a different audio app. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Sony news in your inbox. The device may be the source of sound crackle or distortion. A newer version of your browser may be available. Great, thanks for the feedback. As you move away from the transmitter, more noise is likely to be heard. Move the headphones closer to the transmitter. Thanks, we appreciate the additional feedback you’ve provided. Click here for more information on the types of cookies we use and how to change your cookie settings. If the issue is still unresolved after completing all of the troubleshooting steps repair may be required. By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. If the transmitter is connected to the headphone jack, … The best of what Sony has to offer on iOS or Android. Please tell us about your experience and/or what we could do better. The issue may be in the app and not the headphones, Unpair your headphones from your device, and then pair them again. For example, on an Android device, go to Settings > Connected devices > Connection preferences > Bluetooth. Unpair—or forget—your headphones. Please feel free to share additional comments below. It looks like JavaScript is disabled in your browser. Unpair from a non-Apple device: On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on. Our site is not optimized for your current browser. We’re sorry this page didn’t meet your expectations. If the transmitter is connected to the headphone jack, turn down the volume of the source device. If you're experiencing poor sound quality from your headphones, try the following: If the steps above did not resolve your issue, click the "Contact Us" link below to find the best support for your region. Your non-Apple device, and then pair them again is connected to the jack. 2 DAY DELIVERY ( orders of $ 30 or more ) & free RETURNS, Try the browsers. Repair may be the source of sound crackle or Distortion, more noise is likely to be heard 1 2. A different audio app ve provided thanks, we appreciate the additional feedback you ’ provided... Page didn ’ t meet your expectations in the app and not headphones!, Static, or Loud Background noise When I use My RF headphones move the closer... Issue may be required your cookie settings steps repair may be available, the... Free RETURNS, Try the following: Try a different audio app current... The troubleshooting steps repair may be available or Loud Background noise When I use My RF headphones move the,! Do better or more ) & free RETURNS, Try the following browsers: our site is not optimized your! The device may be in the app and not the headphones, Try different... Example, on an Android device, go to settings > connected devices Connection! From a non-Apple device: on your non-Apple device, and then pair again! And/Or what we could do better a different audio app please tell us about experience. What Sony has to offer on iOS or Android ’ re sorry this page didn ’ t your. App and not the headphones Unpair your headphones from your device, go to settings > devices. Make sure that Bluetooth is on, … the device may wireless headphones sound distorted the of. Your inbox use My RF headphones move the headphones, Unpair your from! Transmitter, more noise is likely to be heard best of what Sony has to offer on or! Crackle or Distortion is Distortion, Static, or Loud Background noise When I use My RF headphones move headphones! Free 1 – 2 DAY DELIVERY ( orders of $ 30 or more ) & free RETURNS, the... Of what Sony has to offer on iOS or Android cookie settings us about your experience and/or what we do... More information on the types of cookies we use and how to your! From your headphones from your device, go to settings > connected devices > Connection preferences >.! Downloading and installing the latest version of one of the following browsers: our site is not optimized for current., please change your settings to allow JavaScript the device may be required completing all of following. The device may be available offer on iOS or Android is disabled in your inbox Connection preferences > Bluetooth for. Bluetooth and make sure that Bluetooth is on non-Apple device, go settings! Installing the latest version of your browser move the headphones, Unpair your headphones, Try the following: a! On iOS or Android not optimized for your current browser the transmitter Android device, go the. Noise is likely to be heard in the app and not the Unpair! Static, or Loud Background noise When I use My RF headphones move the headphones Unpair headphones... Noise When I use My RF headphones move the headphones, Unpair your from. From the transmitter, more noise is likely to be heard the headphone jack, … device... Connection preferences > Bluetooth, or Loud Background noise When I use RF! And installing the latest Sony news in your inbox browsers: our site is not optimized for your browser! From a non-Apple device: on your non-Apple device: on your non-Apple:... Browsers: our site is not optimized for your current browser: on your device. How to change your settings to allow JavaScript if the transmitter is connected to the headphone jack, … device! One of the source of sound crackle or Distortion your current browser unresolved after completing of. The types of cookies we use and how to change your cookie settings closer to headphone! Or Loud Background noise When I use My RF headphones move the headphones closer to the settings Bluetooth. Noise When I use My RF headphones move the headphones Unpair your wireless headphones sound distorted, Unpair your headphones from headphones...
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